CSG Continues Supplying Electricity While Shenzhen Slows Down
Shenzhen Power Supply Bureau Implements Grand Power Protection to Ensure that Citizens can Transact all Electricity Business Online

Shenzhen - Buses and subways in the city have been suspended and closed management has been implemented in community areas, urban villages, and industrial parks. Non-urban security companies have been asked to cease operations or make arrangement for their employees to telecommute and work from home.
Due to the COVID-19 pandemic, more than 20 million Shenzhen residents are now adapting to living a “slower lifestyle.”
During the current COVID-19 pandemic, China Southern Power Grid continues to supply vital electricity supplies even while Shenzhen begins to slow down.
Officials from the Shenzhen Power Supply Bureau have now implemented grand power protection, sparing no effort to ensure the smooth operation of city life. It is reported that the Shenzhen power grid continues to run smoothly and that no employee COVID-19 infections have occurred in the bureau.
Ensure the safety and stability of the overall grid during the closed-off management
As the guardian of the city’s electricity, the Shenzhen Power Supply Bureau senior leaders attach the greatest importance to the prevention and control of the COVID-19 pandemic and have made varied provision to safeguard the electrical  power supply services, stressing a philosophy of making quick decisions, quick responses and quick implementation.
In early March, the bureau engineers adopted “artificial plus drone inspections” to virtually inspect the power supply lines, making full efforts to ensure the safe operation of the power supplies to important places such as the Shenzhen-Hong Kong liaison line.

To ensure that there will be no power interruptions, the Shenzhen Power Supply Bureau engineers further activated an emergency plan within the dispatch center, the hub of the power grid. A key element of this process are dispatchers who are required to be on duty in a COVID-19 isolation to enable the dispatching center to run continuously under extreme conditions.
Currently, the first batch of dispatchers has been working for 18 consecutive days.

Concurrently, officials from the Shenzhen Power Supply Bureau have  appropriately extended the working hours of each duty shift in the power transmission and transformation office. Staff are now enabled to change shifts by video and working in a “duty mode” of closed control to reduce personnel contact.
Each professional team is “stationed in different areas and can be flexibly mobilized” to avoid the risk of isolation of the entire office. As for power distribution, the Shenzhen Power Supply Bureau senior managers have streamlined the duty arrangement according to national zero contact policy as units that are in closed-off management areas are now only required to be available for duty once every seven days.
All of the Shenzhen Power Supply Bureau electricity services are available online.
As requested by Shenzhen’s COVID-19 Prevention and Control Headquarters Office and with the needs of the prevention and control of the pandemic first and foremost, the power supply business hall in Shenzhen will be closed from March 14 to 20, except for the Shenzhen-Shantou Special Cooperation Zone.
The Shenzhen Power Supply Bureau enabled 95,598 remote services to answer questions about electricity consumption to the general public. Citizens can also apply for a full range of electrical services online such as the complimentary use of online business halls.
The Shenzhen Power Supply Bureau has effectively implemented the power connection guarantee work for relevant epidemic prevention and control sites such as port shelter laboratories and cross-border transfer hubs.
A 24-hour uninterrupted monitoring of the power supply has been carried out in 174 key sites such as medical institutions, isolation sites as well as key Hong Kong Aid Services sites.
Currently there are 19 emergency response teams and 31 emergency power generating vehicles prepared for emergency power outages and emergency power repair efforts to ensure the city's electricity supply.